Significant Internet Outage Affects Numerous Sites and Apps

A widespread web disruption has disrupted numerous websites and mobile apps globally, as users reporting problems getting online after problems at Amazon’s cloud computing system.

The impacted apps comprise the social media app Snapchat, the gaming platform Roblox, Signal, and the language learning app Duolingo, as well as multiple Amazon-managed services including its key e-commerce website and the Ring doorbell doorbell company.

Throughout Britain, Lloyds bank was disrupted along with its affiliates Halifax and Bank of Scotland, with additional accounts of difficulties accessing the HM Revenue and Customs site on that morning. Furthermore across the UK, many Ring device owners turned to online platforms to complain their home gadgets were not working.

Just within Britain, notifications of disruptions on particular apps ran into the tens of thousands for every service.

The company stated that the issue originated in the Atlantic coast of the United States at Amazon Web Services, a division that provides vital web backbone for a host of businesses, who lease space on Amazon servers. Amazon Web Services is the world’s largest online services service.

Shortly after the start of the day (PDT) in the America (8am BST), Amazon confirmed “elevated error rates and latencies” for AWS services in a zone on the Atlantic seaboard of the United States. The cascading impact seemed to hit services around the world, and the problem monitoring service showing problems with the same sites in multiple continents.

Cisco’s Thousand Eyes, a platform that reports on online failures, additionally noted a rise in problems on the start of the week, and numerous instances located in the Virginia area, the location of Amazon’s US-East-1 region where the company stated the issues began.

Ryan Allen
Ryan Allen

A seasoned journalist and blogger with a passion for uncovering stories that matter, based in London.

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